This was a unique opportunity for us to learn more about a country that we knew very little about. It was important that we discover the real culture, history and heritage of the country in order to create an authentic Mongolian brand. We needed to understand the people, climate and topography of Mongolia, as well as the process that goes into maufacturing cashmere. The only way to do this was to travel to Mongolia for a week of discovery and workshops. And the only time to do this was in the middle of Winter when it was -20ºC during the day and -30ºC during the night!
Creative Director Rob Duncan purchased a very warm coat, travelled to Mongolia, and immediately fell in love with the people and the landscape. We visited Museums. We led strategic and creative workshops with the C-level executives and their teams to really understand how to position Gobi in the world of cashmere. We travelled to remote locations to meet with the herders, their families, and the goats, to understand how they live, while enjoying traditional delicacies. We visited the factory to learn about the manufacturing process. And we interviewed employees to understand why they chose to work at Gobi and why some of them had been there as long as 30 years.
There are several luxury cashmere companies in the world such as Loro Piana and Brunello Cucinelli who are very exclusive. Naadam are a big player in the industry but they feel more like a start-up. Through our discovery process we understood that all of these cashmere companies had one thing in common. They come to Mongolia to harvest the raw cashmere but then take it out of the country, back to the US and Europe to manufacture their products.
Gobi, however, is working with herders in Mongolia to harvest raw material, it is processed in Mongolia, manufactured in Mongolia, by Mongolians and distributed from Mongolia. As a company Gobi are really giving back to the Mongolian people. This is what makes them unique, and it’s the story we needed to tell and build the Gobi brand around.
With this information we developed a mission statement, positioning statement, and established design principles. This resulted in a distinct direction for Gobi, while creating guardrails to work within during the design process.